Refunds & Exchanges
Due to the nature of our products and for hygiene and safety reasons, all sales are final. Once an order has been fulfilled and shipped, we do not offer refunds, returns, or exchanges under any circumstances — unless an error occurred on our part. If a mistake was made by Laura Mercedes, we will gladly work with you to resolve the issue promptly.
Order Verification & Security
To ensure a safe and secure shopping experience for all of our clients, Laura Mercedes reserves the right to verify orders before processing. Verification may include requesting proof of payment and a valid government-issued photo ID. This information is used strictly for verification purposes and fraud prevention.
Privacy & Data Protection
We respect your privacy. Any personal information provided during the order verification process is kept strictly confidential and will never be shared, sold, or disclosed to third parties under any circumstances.
By completing a purchase, you confirm that you understand and agree to these terms.
